Legal

Terms & Conditions

Please read these terms carefully before using Embed3D services.

PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING OR USING THE EMBED3D WEBSITE, DASHBOARD, APIs, OR THE EMBED3D WEBGL PLAYER (COLLECTIVELY, THE "SERVICE"), YOU AGREE TO BE BOUND BY THESE TERMS AND ALL POLICIES INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE.

1) We may update these Terms

We may modify these Terms at any time. Material changes will be posted to the Service and, when feasible, we'll also notify you via email or in-product notice. Changes are effective on posting unless a later date is stated. Your continued use means you accept the updated Terms.

2) Definitions

  • Embed3D, "Company," "we," "us," "our": Embed3D, a product owned and operated by Enduvo Inc., an Illinois corporation.
  • Service: Our website, dashboard, APIs (application programming interfaces), SDKs (software development kits), documentation, storage/CDN (content delivery network), and the WebGL/three.js player that can be embedded via iframe or script.
  • Player: Our embeddable WebGL viewer for 3D assets.
  • User / you: Anyone who accesses or uses the Service.
  • Uploader: A User who uploads Models or other content.
  • Models / Content: 3D models, meshes, textures, materials, animations, HDRIs (high dynamic range images), point clouds, scenes, thumbnails, metadata, and any other content you upload, stream, or transmit.
  • Viewer: A User (or an end user on an embedding site) who views Models via the Player.
  • Embedding Site: Any website/app where the Player is embedded (including your own site).
  • Account: Your registered account used to access paid or restricted features.
  • Order / Plan: Any online checkout, pricing plan, or order form referencing these Terms.

3) Eligibility & account

You must be eighteen (18) years of age or older to create an Account or use the Service. If you are between 16 and 18, you may only use the Service with the verifiable consent and supervision of a parent or legal guardian who is 18 or older and agrees to be bound by these Terms. We do not knowingly collect information from anyone under sixteen (16). You are responsible for your account credentials and all activity. Keep them secure and notify us promptly of unauthorized use.

4) Service description

Embed3D hosts Models, processes them for efficient streaming (e.g., decimation, mesh/texture conversion, compression such as KTX2/DRACO), generates thumbnails and derivatives, and provides an embeddable Player and APIs. Performance may vary by device, GPU (graphics processing unit), browser, and network conditions. We may update the Player and processing pipeline at any time.

5) Your license to us (hosting, processing & streaming)

You retain ownership of your Models. You grant us a worldwide, non-exclusive, royalty-free license to host, store, cache, transcode, process, adapt (only as technically necessary), reproduce, display, perform, and distribute your Models through the Service and via embedded Players; and to create technical derivatives (e.g., optimized meshes/textures, thumbnails) solely to operate, improve, market, and provide the Service.

This license allows sublicensing to our vendors (e.g., storage/CDN, transcoding) solely to provide the Service.

You may delete your Models at any time; We will stop making them available to new Viewers promptly, but cached copies and backups may persist for a limited period depending on the viewer's browser, browser cache settings, and CDN propagation.

You grant us permission to use your organization name, logo, and publicly available Content (including logos, screenshots, thumbnails, and rendered previews of your Models) for marketing, promotional, and showcase purposes, including on our website and landing pages. You may opt out by emailing embed3dsupport@enduvo.com.

6) License to Viewers

For each Model you set to "public" (or embed publicly), you grant Viewers a limited license to view (stream) that Model via the Player as enabled by the Service. This grant does not grant rights for Viewers to download source files unless you enable a download feature.

7) Your responsibilities & prohibited content/uses

You represent and warrant that you have all rights needed to upload and display your Models and that your uploads and embeddings will not:

  • infringe any IP, publicity, or privacy rights;
  • contain malware or harmful code;
  • contain any material that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, or fraudulent;
  • violate law (including export/sanctions, child sexual abuse material, harassment, hate, or incitement to violence);
  • include highly regulated data (e.g., PHI, PCI, government-classified data);
  • depict instructions that meaningfully facilitate the construction of illegal weapons or explosives;
  • be intentionally deceptive or used for fraud or phishing.

You must not:

  • scrape, crawl, or mass-download Models or attempt to extract source assets, textures, materials, or geometry from the Player;
  • circumvent DRM, technical protection measures, or obfuscation (including decompiling/mining streamed buffers) (see 17 U.S.C. §1201);
  • interfere with or burden the Service (e.g., abusive concurrency, unusual bandwidth, DoS);
  • misrepresent your identity or affiliation;
  • use the Player to display Models on pages that primarily contain illegal or abusive content;
  • remove proprietary notices or attempt to access non-public APIs without permission.

8) Embedding & Player rules

You may embed the Player anywhere iframes are accepted, subject to these Terms. We may require approved domains, referrers, or keys. You must not:

  • wrap or re-serve the Player to hide its origin;
  • inject ads that overlay or obscure the Player UI;
  • autoplay with sound without user interaction where prohibited;
  • strip or modify Player UI elements required by us (e.g., attribution, reporting links);
  • block our analytics scripts used for quality/performance metrics.

We may update, throttle, watermark, block, or revoke embed access at our discretion to protect Users, comply with law, or manage load.

9) Plans, fees, billing, cancellation & refunds

9.1 Fees, Billing & Auto-Renewal

Fees, limits (storage, bandwidth, API rate limits), and features are described in your applicable Plan or Order. You authorize us to charge your designated payment method for all recurring subscription fees and applicable taxes.

Paid subscriptions automatically renew at the end of each billing cycle unless you cancel before the next billing date. All fees are exclusive of taxes, and you are responsible for all applicable taxes, duties, or similar governmental assessments (excluding our income taxes).

Late amounts may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law.

9.2 Cancellation

You may cancel your subscription at any time through your account dashboard or by contacting Enduvo at embed3dsupport@enduvo.com. Cancellation must be completed before your next renewal date to avoid being charged for the next billing period. Simply discontinuing use of the Service or failing to pay does not constitute cancellation.

Upon cancellation, your subscription will remain active until the end of the current paid billing period. At the end of that period, your access to paid features will terminate unless you re-subscribe.

You are solely responsible for exporting or saving any Models, Content, or other data before your subscription terminates. After termination, we may delete your data in accordance with these Terms. If you would like to explicitly request deletion or have uploaded sensitive data, please email embed3dsupport@enduvo.com.

9.3 Refund Policy

Except as required by applicable law, fees are non-refundable.

If you cancel your subscription, you will not receive a refund for any unused portion of your current billing period. We do not provide refunds or credits for partial months, unused time, downgrades, or accounts that are closed or terminated before the end of the subscription term.

Notwithstanding the foregoing, if you believe that you were charged in error, you may contact us at embed3dsupport@enduvo.com. We may, in our sole discretion, issue a refund or credit on a case-by-case basis.

10) IP ownership (ours)

The Service, Player, software, processing pipelines, designs, and trademarks are owned by us or our licensors. We grant you a limited, revocable, non-transferable license to use the Service as permitted by these Terms. Open-source components (e.g., three.js) remain under their own licenses.

11) DMCA & repeat infringer policy

We respect copyright. We will terminate, in appropriate circumstances, Users who are repeat infringers.

DMCA notices: If you believe content infringes your copyright, send a notice including: (i) your signature; (ii) identification of the work; (iii) identification of the infringing material and its location (URL); (iv) contact info; (v) a statement of good-faith belief; and (vi) a statement under penalty of perjury of accuracy and authority.

Counter-notices must include: (i) your signature; (ii) identification of the removed material and its location before removal; (iii) a statement under penalty of perjury of good-faith belief the removal was a mistake; (iv) your contact info and consent to jurisdiction in the federal court for your address (or our jurisdiction if outside the US).

Designated Agent (17 U.S.C. §512(c))
Notification of Claimed Infringement:
Enduvo Inc.
Attn: Copyright Infringement
2601 W. Lake Ave.
Suite A6 - 110
Peoria, Illinois USA 61615
Telephone: 877.624.7838

We may disable or remove content on receipt of a compliant notice and notify the Uploader when practicable.

12) Privacy

Your use is subject to our Privacy Policy. We collect Service Data (e.g., logs, device/browser details, Player performance telemetry) to operate, secure, and improve the Service. Do not upload personal data you are not authorized to share.

13) Security & research

You may not probe or test our systems without prior written permission. If you discover a vulnerability, notify security@enduvo.com. Do not publicly disclose until we confirm remediation.

14) Beta features

We may release features labeled "Alpha," "Beta," or "Labs." They are provided AS IS, may change or cease without notice, and may be subject to additional terms.

15) Availability; changes; third-party services

We strive for high availability but do not guarantee uninterrupted Service. We may modify or discontinue features at any time. The Service may rely on third-party platforms (e.g., cloud providers, CDNs); their terms may apply.

16) Export, sanctions & restricted parties

You must comply with U.S. export control and sanctions laws, including the Export Administration Regulations (EAR) and OFAC programs. You may not use the Service if you are (or are acting for) a person or entity on any U.S. government restricted list or located in, or ordinarily resident in, embargoed or comprehensively sanctioned regions (e.g., Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, or Luhansk regions of Ukraine), or for any prohibited end use.

17) Disclaimers

THE SERVICE AND PLAYER ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Rendering performance and visual results vary by device, GPU, drivers, and browser; we do not warrant identical appearance or frame rates.

18) Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, COVER, OR EXEMPLARY DAMAGES (INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION). OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) AMOUNTS PAID BY YOU TO US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) $100. These limits apply even if a remedy fails of its essential purpose.

19) Indemnification

You will defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, and employees from and against claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your Models or use of the Service; (b) alleged infringement or violation of rights by your Models or Embedding Sites; or (c) your breach of these Terms or applicable law.

20) Suspension & termination

We may suspend or terminate access (including specific embeds or domains) if we reasonably believe you or your content violate these Terms, pose risk, or as required by law. You may cancel at any time via the dashboard; fees already paid are non-refundable except as expressly provided in Section 9.3 (Refund Policy) or as required by law.

Post termination, we may delete your data. If you would like to explicitly request deletion or have uploaded sensitive data, please email embed3dsupport@enduvo.com.

21) Governing law; dispute resolution

These Terms are governed by the laws of Illinois, without regard to conflict-of-law rules. Arbitration: Except for claims seeking injunctive relief or to protect IP, disputes will be resolved by binding arbitration administered by JAMS under its commercial rules in Peoria County, Illinois. No class actions; jury trial waived. Either party may seek injunctive relief in a court of competent jurisdiction in Peoria County, Illinois.

22) Miscellaneous

  • No waiver of a term is a continuing waiver.
  • Severability: Unenforceable provisions are severed; the rest remains in effect.
  • Assignment: You may not assign without our consent; we may assign to an affiliate or acquirer.
  • Force majeure: We aren't liable for events beyond our reasonable control.
  • Entire agreement: These Terms + any Order/Plan + referenced policies are the entire agreement.
  • Notices: Legal notices to us at: legal@enduvo.com and Enduvo Inc., 2601 W. Lake Ave., Suite A6 - 110, Peoria, Illinois USA 61615. Notices to you via email/account.

23) Contact

Enduvo Inc.
2601 W. Lake Ave.
Suite A6 - 110
Peoria, Illinois USA 61615
Telephone: 877.624.7838

legal: legal@enduvo.com